This article provides answers to Frequently Asked Questions about Screen Share.

What is Screen Share?

Screen Share is a sharing solution which allows one or more devices to share their screen onto another. The devices which are sharing their screens are called senders. The device which accepts the shared screens is called the receiver.

NB: Screen Share is available on the ActivPanel Elements Series with firmware v3.2 or above, the ActivPanel Titanium Pro and the ActivConnect OPS-G with firmware v2.4.2 or above. To update your ActivPanel or ActivConnect, visit the Update page.

To launch the Screen Share app on the ActivPanel (firmware v4.0 onwards), open the Unified Menu and tap the Screen Share app.

To launch the Screen Share app on the ActivConnect OPS-G, tap the Screen Share app in the Quick Launcher.

To start mirroring via Screen Share you will need:

Which operating systems are supported on Screen Share?

Screen Share is supported on:

  • Windows (version 8.1 or above) through the Screen Share Windows sender
  • macOS (version 10.13 or above) through the Screen Share Mac sender or AirPlay
  • Chrome OS (version 61.0 or above) through the Screen Share Chrome extension
  • iOS (version 12.0 or above) through the myPromethean mobile app or Screen Mirroring
  • Android (version 6.0 or above) through the myPromethean mobile app

What is the myPromethean mobile app?

myPromethean is an app for Android and iOS which allows students and teachers to mirror their mobile device to the ActivPanel via Screen Share.

The app lets the user choose if they are a teacher or a student, then enter a 6-digit Panel ID as well as their name to connect their device to the ActivPanel. No sign-in is required.

How do I download the Screen Share sender or the myPromethean mobile app on my device?

Go to https://share.mypromethean.com/ to download the appropriate app for your operating system. You can also download the app for any supported operating system from the Support portal.

What are the key capabilities of Screen Share?

  • Screen Share supports Touchback (on Mac and Windows only).
  • Screen Share features a new Waiting Room where up to 39 devices can be connected.
  • Screen Share gives the teacher control over which devices are allowed to share their screen.
  • Support for Screen Share sessions over a local network where an internet connection is not available.

Do I need an Internet connection to use Screen Share?

No. We’ve made it possible for Screen Share sender devices to discover and connect to a Screen Share session over a local network where an internet connection is not available. Even when an internet connection is available, Screen Share will attempt to use the local network for faster discovery in the event that the internet connection is not robust.

Once your device is connected, it will appear in the Waiting Room.

Does Screen Share work across networks?

Yes, devices can share their screens to the ActivPanel if they are on different networks. For additional information about network considerations, please see article 1796.

NB: While mirroring across networks (not on local network and/or different subnets) can occur while using Screen Share, Promethean does not officially support or guarantee the screen sharing performance.

Does Screen Share support Touchback?

Screen Share supports Touchback on Mac and Windows only.

How many devices can be connected and shared simultaneously?

Up to 39 devices can be connected at a time. They appear in the Waiting Room.
Up to four devices can share their screen simultaneously.

Can I use AirPlay to share my screen to the ActivPanel or ActivConnect OPS-G?

Yes. AirPlay is supported with Screen Share on the latest firmware versions of the ActivPanel Elements Series, ActivPanel Titanium Pro and ActivConnect OPS-G.

To update your ActivPanel or ActivConnect, visit the Update page.

Can I stream audio?

Audio streaming is supported when mirroring from Windows, Mac, iOS and the Chrome extension. It is not supported with Android devices. For more information, please refer to article 1579.

For more information, please read the Screen Share User Guide.