Edition Comparison: 3CX

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Edition Comparison: 3CX

On August 31, 2018, Posted by , In Uncategorized, With 19 Comments

General Features

Standard Pro Enterprise

Extensions

Unlimited Unlimited Unlimited

Number of Simultaneous Calls Supported

< 1,024 < 1,024 < 1,024

Call Logging

Call Forward on Busy or No Answer

Call Routing by DID

Auto Attendant / Digital Receptionist

Voicemail/ Music on Hold

Central Phonebook

Call Transfer

MWI – Message Waiting Indicator

Ring Extension & Mobile Simultaneously

Automatic Pickup on Busy

Supports SIP Trunks/ Gateways

Sennheiser Headset Integration

Extensive Codec Support (G711, G722, GSM, Speex, ILBC)

G729 Codec Support

Busy Lamp Field (BLF)

Call Reporting

Call Parking / Pickup

Intercom/ Paging

Custom SMTP Server

3CX SMTP

Custom FQDN

3CX FQDN

Configure BLF’s from the Clients

Hot Desking

Management and Scalability

Standard Pro Enterprise

Web-based Management Console

Automated Provisioning of Devices

Real Time Web-based System Status

Integrated Web Server

Easy Backup and Restore

SBC to Configure Remote Extensions

VMware / Hyper-V Compatibility

Scheduled Backup

Connect Remote 3CX PBX Systems (Bridges)

Scheduled Restore

Inbuilt Fail Over Functionality

Standby License

Unified Communications

Standard Pro Enterprise

See the Presence of Your Colleagues

Receive Voice Mail via Email

Advanced Forwarding Rules

Setting Up Conference Calls

Click2Call Extension

Receive Faxes via Email as PDF

Integrated Fax Server

View Presence of Remote Offices

Call Center / Contact Center

Standard Pro Enterprise

Call Recordings Search

Call Recordings Management

Call Queuing

Call Recording

Call Flow Designer

Advanced Queue Strategies

Advanced Call Reporting

Real Time Queue Statistics

Queue Reports

Barge In / Listen In / Whisper

Query Customer Name Based on Caller ID

Ability to Use 3CX Clients API

Link Company Directory with LDAP / ODBC

Sync Phonebook with Microsoft Exchange

Real Time Queue Monitoring

Wallboard

Switchboard Queue Manager View

Supervisor can Log Agents In/Out

Supports External Agents

Callback if queue full

CRM Integration / Scripting Interface

SLA alerting/reporting

Call Recording Control

Mobility

Standard Pro Enterprise

Android Client

iOS Client

Windows Client

Mac Client

Web Client

Manage the 3CX Client from within the Console

Includes 3CX Tunnel to Avoid NAT Problems

IP Phone Management

Standard Pro Enterprise

Automatic Plug & Play Phone Provisioning

Manage IP Phones Network Wide from Console

Restart Phones Remotely

Update & Manage Firmware Network Wide

Supports Popular SIP Phones

Application Integration

Standard Pro Enterprise

Office 365 (address book only)

Microsoft Outlook

TAPI

Office 365

Salesforce

Microsoft Dynamics

Microsoft Exchange 2013 / LDAP / ODBC

Google Contacts

Zendesk

Freshdesk

Datev

Hotel Module

Fidelio Certified

Mitel Compatible

Multiline TAPI

Web Conferencing

Standard Pro Enterprise

Plugin Free – WebRTC

One-click Conference

Meeting Recording

Remote Control / Assistance

Screen Sharing

Unlimited Users

Participants Included

25 100 250

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